animated neuroscience support
common questions. if yours isn't here, email us with your device model, its iOS or Android version, and the app version shown in Settings.
- is it free?
- Chapter I, The Table Leg, is free, including its specimens and their recall. the Complete Edition is a one-time purchase that opens the later chapters as they are released, with every update to them. there is no subscription and there are no ads.
- i bought the Complete Edition on a new phone and the chapters are sealed.
- open Settings → Restore purchases, or tap a sealed chapter and choose Restore purchases. make sure you're signed in to the same Apple ID or Google account you bought with.
- does a purchase on iPhone carry over to Android, or the other way round?
- no. Apple and Google each keep their own purchases, and the app has no account to link them.
- can my family use it?
- yes, on the App Store, with Family Sharing.
- do i need to be online?
- no. the app works fully offline. you need a connection only to buy or restore.
- where is my progress stored?
- on your device only. there is no account or cloud copy, so progress doesn't move between devices, and deleting the app deletes it.
- the motion is too much for me.
- the app follows your device's Reduce Motion setting (iPhone: Settings → Accessibility → Motion). sound and haptics can be turned off in the app's Settings.
- is this medical advice, or brain training?
- neither. it's a story that explains how the nervous system works, with sources. it doesn't diagnose, treat or improve anything. if you're worried about pain, memory or your health, please see a clinician.
- i think a science claim is wrong.
- please tell us, with the chapter and the card. every claim has its source on the back of its card, and we correct errors in updates.
other questions or bug reports:
support@tulefoggames.com