LUMEN support

common questions. if yours isn't here, email us.

i bought the unlock on another device. how do i restore it?

use "restore purchase" at the gate — the screen you see after the free levels. this restores your unlock at no charge.

where is my progress saved?

on your device only. there is no cloud save, so deleting the app deletes your progress.

there is no sound.

the game follows your phone's silent mode. turn off silent mode with the switch on the side of your phone.

does the unlock work with family sharing?

yes. the one-time purchase is shared with everyone in your family sharing group.

other questions or bug reports:
support@tulefoggames.com