notween support

email support@tulefoggames.com. for a bug, tell us your phone model, whether it's iPhone or Android, and the app version.

who can use notween?
people 18 and over. the app asks your date of birth once and keeps only whether you're an adult, not the date.
do i need an email or a password?
no. the app gives your phone a random key and gives you a made-up name, like wobbly-otter-42. you can't change the name yet.
i deleted the app. can i get my scenes back?
no. your account is tied to the key on your phone, and without it we can't give back what was tied to it.
why can't i make more scenes today?
there's a daily limit on how many scenes you can make. it can differ from country to country.
how do i remove something i posted?
you can remove your own post or comment at any time. it's hidden from everyone at once. remixes other people already made from it stay, marked as coming from a removed post.
someone is bothering me.
block them. you no longer see each other's posts, profiles or comments, neither of you can follow the other or send a friend request, and they are not told. you can also report any post or comment.
too many notifications.
turn each kind off, or set quiet hours, in the app. notween sends at most 3 a day, only about things that happened to you.
how do i delete my account?
in the app: You, then Settings, then Delete my account. no app? see notween/delete.

other questions or bug reports:
support@tulefoggames.com

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