notween support
email support@tulefoggames.com. for a bug, tell us your phone model, whether it's iPhone or Android, and the app version.
- who can use notween?
- people 18 and over. the app asks your date of birth once and keeps only whether you're an adult, not the date.
- do i need an email or a password?
- no. the app gives your phone a random key and gives you a made-up name, like
wobbly-otter-42. you can't change the name yet. - i deleted the app. can i get my scenes back?
- no. your account is tied to the key on your phone, and without it we can't give back what was tied to it.
- why can't i make more scenes today?
- there's a daily limit on how many scenes you can make. it can differ from country to country.
- how do i remove something i posted?
- you can remove your own post or comment at any time. it's hidden from everyone at once. remixes other people already made from it stay, marked as coming from a removed post.
- someone is bothering me.
- block them. you no longer see each other's posts, profiles or comments, neither of you can follow the other or send a friend request, and they are not told. you can also report any post or comment.
- too many notifications.
- turn each kind off, or set quiet hours, in the app. notween sends at most 3 a day, only about things that happened to you.
- how do i delete my account?
- in the app: You, then Settings, then Delete my account. no app? see notween/delete.
other questions or bug reports:
support@tulefoggames.com
privacy policy · terms of service · delete your account · child safety